Effective Date: October 27, 2025
Entity: PromptTo AI Lab Ltd. ("Novetiv", "Company", "we", "us", "our")
Contact: team@novetiv.com
These Terms of Service ("Terms") govern your access to and use of the Novetiv social media management and AI-powered content and analytics platform ("Service"). By accessing or using the Service, you agree to be legally bound by these Terms.
If you do not accept these Terms, do not access or use the Service.
You must be at least 13 years old, or the minimum required age in your jurisdiction. If you access the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. We reserve the right to suspend or terminate accounts at our discretion for any violation of these Terms.
Where applicable, access to certain features of the Service requires a paid subscription. Fees will be disclosed prior to purchase. Fees may be subject to taxes based on your location.
Subscriptions automatically renew unless canceled before the billing cycle renews. You authorize recurring charges to your payment method.
Payments are processed by secure third-party processors. You must maintain valid billing information.
Except where required by law:
We may modify pricing with notice provided via email or platform notification. Continued use after changes constitutes acceptance.
You must use the Service in compliance with all applicable laws. You may not:
We may monitor activity to enforce compliance.
You retain ownership of all text, media, data, and materials you submit ("User Content").
By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to store, process, display, analyze, and use such content solely to operate and improve the Service.
You represent and warrant you have all rights and permissions to submit User Content.
The Service provides suggestions, analytics, automation, and content generated by artificial intelligence. You acknowledge:
You may connect third-party social networks or services to the platform. Their terms and conditions apply independently. We are not responsible for outages, disruptions, or enforcement actions resulting from third-party platforms.
We may offer experimental features ("Beta Services"). These are provided as-is without warranties and may be discontinued without notice. Use of Beta Services is at your sole risk.
We do not guarantee uninterrupted Service. Performance may depend on third-party APIs and integrations outside our control.
We may modify, suspend, or discontinue the Service at any time. Updates may occur automatically.
You may request export or deletion of your data where legally permitted. We may retain certain data after account termination for:
Data handling practices are detailed in our Privacy Policy.
All software, trademarks, interfaces, documentation, and technology are the exclusive property of PromptTo AI Lab Ltd.
You are granted a limited, revocable, non-transferable license to access the Service for lawful use only.
You may not copy, reverse-engineer, or reproduce any part of the Service except as expressly permitted.
If you believe your copyrighted content has been used in violation of applicable copyright law, please email notice to: team@novetiv.com with required claim details.
We may suspend or terminate access with or without notice if you:
Upon termination, rights granted to you under these Terms will cease immediately.
The Service is provided "AS IS" and "AS AVAILABLE" without any warranties, express or implied. We do not guarantee:
To the fullest extent permitted by law, PromptTo AI Lab Ltd. shall not be liable for:
Some regions may not allow certain limitations; your rights may vary.
You agree to defend, indemnify, and hold harmless PromptTo AI Lab Ltd. and its officers, affiliates, and partners against any claims arising from:
These Terms are governed by the laws of Lagos Chamber of Commerce, Nigeria, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively through binding arbitration in Lagos, Nigeria.
We also adhere to local compliance obligations including, where applicable:
We may update these Terms from time to time. You will be notified of material changes via email or the Service. Continued use constitutes acceptance of the updated Terms.
For any questions regarding these Terms of Service, please contact us at:
Email: team@novetiv.com
Company: PromptTo AI Lab Ltd.
Last Updated: October 27, 2025